Gatwick Airport is one of the busiest airports in the UK, with millions of passengers traveling through it every year. The airport has two terminals, North and South, each with its own set of facilities to cater to the needs of travelers.
In this article, we will focus on the facilities available at Gatwick South Terminal.
Gatwick South Terminal has a range of facilities to make the travel experience as comfortable and stress-free as possible. The terminal has a wide selection of shops, restaurants, and cafes, offering everything from high-end fashion brands to fast food chains.
Passengers can also take advantage of the duty-free shopping available at the airport, with a range of products available at tax-free prices.
In addition to shopping and dining, Gatwick South Terminal also offers a range of other facilities. There are several lounges available for passengers to relax in before their flight, as well as a multi-faith chapel for private prayer and worship. The airport also has a range of car parks available, with most providers servicing both terminals.
Overview of Gatwick South Terminal
Gatwick South Terminal is one of the two terminals at London Gatwick Airport, located in Crawley, West Sussex. It handles the majority of the airport’s traffic, serving domestic, international, and charter flights. The terminal is connected to the North Terminal by a shuttle system, which is accessed before security.
The South Terminal has a wide range of facilities, including shops, restaurants, and lounges. Passengers can also enjoy free Wi-Fi throughout the terminal. The terminal has three levels, with arrivals located on the ground floor, departures on the third floor, and a mezzanine level for international departures.
Passengers arriving at Gatwick South Terminal can find public toilets and baby-changing rooms located throughout the terminal. There is also an information desk available to answer any questions or concerns.
Passengers departing from Gatwick South Terminal can check-in on the third floor, with a wide range of airlines offering online check-in services. Passengers can also make use of the self-service check-in kiosks located throughout the terminal.
The South Terminal has a range of dining options, including fast food outlets, cafes, and restaurants. Passengers can also enjoy duty-free shopping at the many retail outlets located throughout the terminal.
Overall, Gatwick South Terminal offers a convenient and comfortable travel experience for passengers flying in and out of London Gatwick Airport.
Terminal Facilities
Gatwick South Terminal offers a wide range of facilities and services to make the travel experience as comfortable and stress-free as possible. Here is a breakdown of the main facilities available:
- Information Desk: The information desk is located on the ground floor of the terminal and is staffed by knowledgeable and friendly personnel who can assist with any queries or concerns.
- Toilets: There are plenty of toilet facilities throughout the terminal, including accessible and baby changing facilities.
- Multi-faith Chapel: The multi-faith chapel is located on the first floor of the terminal and is open to all passengers and staff.
- Wi-Fi & Internet Access: Free Wi-Fi is available throughout the terminal, allowing passengers to stay connected and catch up on work or entertainment.
- Restaurants & Shops: Gatwick South Terminal boasts a wide range of restaurants, cafes, and shops, offering a variety of cuisines and products to suit all tastes and budgets.
- Special Assistance: Gatwick Airport is proud to offer a range of services for passengers who require special assistance, including lanyards for those with hidden disabilities.
In addition to the above, there are also plenty of other facilities and amenities available, including luggage storage, currency exchange, and car rental services.
Shopping and Dining
Gatwick South Terminal offers a wide range of shopping and dining options for passengers to explore. There are several retail stores located throughout the terminal, catering to clothes shopping, sports, accessories, toiletries, magazines, and entertainment, among other things.
Passengers can indulge in a pre-flight shopping spree at one of the many Gatwick South Terminal shops, including Case Luggage, which features collections from multiple designers to help travellers find their next favourite piece of luggage.
After security control, passengers can find 27 more retail stores, including shops that sell beautiful luggage, bags, and accessories. Change 60+ currencies before you travel with 15 branches and 70 ATMs at London Gatwick.
Passengers can also enjoy an edgy variety of juices, smoothies, coffee, and freshly made sandwiches at Joe & The Juice, located in the South Terminal.
If you’re looking for a bite to eat, there are several cafes and restaurants to choose from, including Costa and Wagamama. Passengers can also enjoy a taste of indulgence using locally-sourced ingredients at the Grain Store Café & Bar, which offers a menu of seasonal dishes, cocktails, and craft beers.
Overall, Gatwick South Terminal provides passengers with a diverse range of shopping and dining options to suit any taste or preference.
Airline Services
Gatwick South Terminal offers a wide range of airline services to cater to the needs of passengers. The terminal is home to many airlines, including easyJet and Virgin Atlantic, which operate flights to several destinations across the UK and Europe.
Passengers can check-in for their flights at the check-in desks located on level 2 of the terminal. They can also check-in online or via the airline’s mobile app to save time and avoid queues. Baggage drop-off points are available for those who have checked-in online.
The terminal provides flight information screens throughout the departure lounge, which display real-time updates on flight schedules and gate information. Passengers can also access flight information via the Gatwick Airport website or mobile app.
Destinations served by airlines operating from Gatwick South Terminal include popular tourist destinations such as Malaga, Alicante, and Barcelona in Spain, as well as Paris, Amsterdam, and Dublin.
Passengers can also take advantage of the various facilities available at the terminal, including shops, restaurants, and lounges, before boarding their flights.
Check-In and Security
Gatwick South Terminal offers a range of facilities to ensure that passengers have a smooth and efficient check-in and security experience. The check-in process is straightforward, with clear signage in each terminal directing passengers to their specific check-in desk.
Passengers who have already checked in online and only have hand luggage can proceed directly through security to the departure lounge.
The security area at Gatwick South Terminal is one of the most advanced in the world, with 19 lanes to accommodate the high volume of passengers passing through each day. The security area also features a dedicated entrance for passengers with special assistance requirements.
Passengers are advised to allow plenty of time for the security process, as they may need to remove their shoes, belts, and jackets, and place any liquids in a clear plastic bag for inspection.
Passengers should also ensure that they have all the necessary travel documents, including their passport, boarding pass, and any relevant visas or permits, as these will be checked during the security process.
The passport control area at Gatwick South Terminal is staffed by trained border control officers who will check each passenger’s travel documents and ask a series of questions to ensure that they are eligible to enter the country.
Overall, the check-in and security facilities at Gatwick South Terminal are designed to provide a safe and efficient travel experience for all passengers. By following the guidelines and allowing plenty of time for the check-in and security process, passengers can ensure that their journey begins smoothly and stress-free.
Arrivals and Departures
Gatwick South Terminal is a bustling hub of activity, with a wide range of facilities to cater to the needs of passengers arriving and departing from the airport.
The arrivals area at Gatwick South Terminal is located on the ground floor of the terminal building. Passengers arriving at the airport can expect to find a range of facilities to help them continue their journey smoothly.
These include baggage reclaim facilities, currency exchange services, and car rental desks. There are also several shops and restaurants in the arrivals area for those who need to grab a bite to eat or do some last-minute shopping.
The departures area at Gatwick South Terminal is located on the first floor of the terminal building. Passengers departing from the airport can expect to find a wide range of facilities to help them prepare for their journey. These include check-in desks, security screening facilities, and a range of shops and restaurants.
There are also several lounges available for passengers who require additional comfort and privacy before their flight.
The departures lounge at Gatwick South Terminal is a spacious and comfortable area for passengers to relax before their flight. There are a range of shops and restaurants available, as well as lounges for passengers who require additional comfort and privacy.
There are also several charging points available for passengers who need to charge their electronic devices before their flight.
Overall, Gatwick South Terminal offers a wide range of facilities to cater to the needs of passengers arriving and departing from the airport. Whether you are looking for a quick bite to eat or need to rent a car, Gatwick South Terminal has everything you need to continue your journey smoothly.
Terminal Maps
Gatwick South Terminal has several levels, each with its own set of facilities. It is important to know where everything is located, especially if you are a first-time visitor. Fortunately, there are several maps available to help you navigate your way around the terminal.
The Gatwick Airport Guide provides detailed maps of the South Terminal. The maps cover the upper level, lower level, and third floor of the terminal. The maps indicate the locations of check-in desks, baggage drop-off points, security checkpoints, shops, restaurants, and other facilities.
The official website of London Gatwick Airport also has maps of the North and South terminals. These maps are available for download and provide an overview of the entire terminal, including the locations of gates, lounges, and other facilities.
The iFLY website also features a map of Gatwick South Terminal. The map is interactive and allows users to zoom in and out to view specific areas of the terminal. The map also provides information on the location of facilities such as restrooms, ATMs, and baggage claim areas.
Overall, it is recommended that travellers download and study the maps of Gatwick South Terminal before arriving at the airport. This will help them navigate the terminal more efficiently and make the most of their time at the airport.
Travel and Transportation
Gatwick South Terminal is conveniently located and offers a variety of transportation options for travelers. Whether you’re arriving or departing, there are plenty of ways to get to and from the terminal.
Rail Travel
London Gatwick has the best train connections of any airport in Britain, connecting passengers to 120 train stations directly and over 700 within just one change. The train station can be found at the South Terminal, just a five-minute walk from both departures and arrivals. Passengers can plan their journey and purchase tickets online or at the station.
Coach and Bus Services
Megabus operates services to both the North and South Terminals from a number of destinations including London, Birmingham, Bristol, Manchester, Cardiff, and Canterbury. Other national coach services also operate from the South Terminal. Passengers can check the schedules and book tickets online.
Taxis and Private Hire
Taxis and private hire vehicles are available at the South Terminal, with a dedicated taxi rank located outside the terminal building. Passengers can also pre-book a taxi or private hire vehicle online or by phone.
Car Hire
Several car hire companies operate from the South Terminal, including Avis, Europcar, and Hertz. Passengers can book a car online or at the car hire desk located in the arrivals area.
Book our airport transfer service here.
Parking
Gatwick South Terminal offers a range of parking options for passengers, including short-stay, long-stay, and premium parking. Passengers can book parking online in advance to save time and money.
Overall, Gatwick South Terminal offers a variety of transportation options for travelers, making it easy to get to and from the terminal. Whether you’re traveling by train, coach, taxi, or car hire, there are plenty of options available to suit your needs and budget.
Lounge Facilities
Passengers travelling through Gatwick South Terminal can enjoy a variety of lounge facilities. These lounges offer a comfortable and relaxing environment where travellers can unwind before their flight.
There are several airport lounges available at Gatwick South Terminal, including British Airways Club Lounge, Club Aspire Lounge, and No1 Lounge. These lounges offer a range of facilities, including comfortable seating, complimentary food and drinks, and free Wi-Fi.
The British Airways Club Lounge is open to Club Europe and Club World passengers, as well as British Airways Executive Club Gold and Silver members. It offers a stylish and modern environment with a range of seating options, including private workstations and comfortable armchairs.
Passengers can enjoy a range of complimentary food and drinks, including hot and cold dishes, as well as a selection of newspapers and magazines.
The Club Aspire Lounge is open to all passengers, regardless of airline or class of travel. It offers comfortable seating, complimentary food and drinks, and free Wi-Fi. The lounge also features a business centre with private workstations, as well as shower facilities for passengers who wish to freshen up before their flight.
The No1 Lounge is open to all passengers, regardless of airline or class of travel. It offers a range of facilities, including comfortable seating, complimentary food and drinks, and free Wi-Fi.
The lounge also features a games room with a pool table and a cinema room where passengers can relax and watch a movie.
Overall, Gatwick South Terminal offers a range of lounge facilities to suit the needs of all passengers. Whether you are travelling for business or leisure, these lounges provide a comfortable and relaxing environment where you can unwind before your flight.
Parking Services
Gatwick South Terminal offers a variety of parking services to cater to the needs of all travelers. Whether you are looking for short-term or long-term parking, the airport has got you covered.
Short Stay Parking
For those who need to park for a short period of time, the Short Stay parking option is the most convenient. This parking is situated closest to the terminal entrance, and you can walk to the terminal in just five minutes. The Short Stay parking also offers the option of keeping your keys with you.
Long Stay Parking
If you need to park for a longer period, the Long Stay parking option is a great choice. This parking is still on the airport campus, but you will need to take a short bus ride to the terminal. The transfer time is between 7-12 minutes, and you can keep your keys with you.
Premium Short Stay Parking
The Premium Short Stay parking option is ideal for those who want to park as close to the terminal entrance as possible. This parking is located on the same level as the terminal entrance, and you can walk to the terminal in just two minutes. You can also keep your keys with you.
Meet and Greet Parking
For those who want to save time and hassle, the Meet and Greet parking option is perfect. With this service, you can drive to the terminal and drop off your car with a professional driver who will park your car for you. When you return, your car will be waiting for you at the terminal. This service is available for both Short Stay and Long Stay parking options.
Overall, Gatwick South Terminal offers a range of parking services, making it easy for travelers to find the option that best suits their needs.
Special Assistance
Gatwick South Terminal offers a range of facilities and services for passengers requiring special assistance. These services are designed to ensure a comfortable and stress-free travel experience for passengers with disabilities, mobility issues, and special medical needs.
Passengers can pre-book special assistance services online or by contacting the airport’s customer service team. The airport recommends booking at least 48 hours in advance to ensure that all necessary arrangements can be made.
Some of the special assistance facilities available at Gatwick South Terminal include:
- Dedicated assistance lanes at security checkpoints
- Wheelchair-accessible toilets, including Changing Places facilities, located airside in both terminals
- Reserved seating for disabled people in check-in areas
- Ramps and wider access pathways
- Telephones at a height accessible to wheelchair users
Passengers requiring special assistance are advised to arrive at the airport at least two hours before their flight departure time. Upon arrival, passengers can proceed to the special assistance reception areas located by the dedicated drop-off point on the forecourts.
These reception areas are staffed by trained professionals who will assist passengers with check-in, security, and boarding procedures.
In light of the COVID-19 pandemic, Gatwick South Terminal has implemented a range of special measures to keep passengers safer. These measures include enhanced cleaning and sanitisation procedures, social distancing measures, and the provision of hand sanitiser stations throughout the terminal.
Passengers requiring special assistance are advised to familiarise themselves with these measures before arriving at the airport.
Overall, Gatwick South Terminal is committed to providing a safe, comfortable, and accessible travel experience for all passengers, including those requiring special assistance.
Currency Services
Gatwick South Terminal offers several currency services to ensure that passengers have easy access to cash and foreign currency. There are several bureaux de change desks located throughout the terminal, including Travelex, ChangeGroup, and Moneycorp. These bureaux de change offer competitive exchange rates and can change over 50 different currencies.
Passengers also have access to ATMs located before and after security control. There are 70 ATMs available across both terminals, and all valid UK bank cards are accepted. There is no charge for using this service.
Travelex, one of the bureaux de change located in the terminal, offers a VAT refund service for non-EU residents. This service allows non-EU residents to claim back the VAT on purchases made in the UK. Travelex also offers a currency buyback guarantee for a fee.
It is recommended that passengers exchange their currency before they arrive at the airport to avoid long queues and unfavorable exchange rates. However, if exchanging currency at the airport is necessary, passengers should compare exchange rates between the different bureaux de change to ensure they receive the best rate.
Overall, Gatwick South Terminal provides passengers with several options for exchanging currency and accessing cash, making it easy for them to obtain the necessary funds for their travels.
Baggage Services
Gatwick South Terminal offers a range of baggage services, including left luggage and baggage wrapping facilities. The Excess Baggage Company operates these services, which are located in the Arrivals area of the terminal.
Passengers can store their luggage securely for any length of time at the Left Luggage facility. The facility is open 24 hours a day, 7 days a week, and offers competitive rates for luggage storage. Passengers can also take advantage of the baggage wrapping service, which provides an extra layer of protection for their luggage.
The Excess Baggage Company also offers a home delivery service for passengers who wish to have their luggage transported directly to their destination. This service is especially useful for passengers who have excess baggage or who are travelling with bulky items such as sports equipment.
Passengers who require assistance with their luggage can make use of the Porter Service, which is available at the terminal. The Porter Service provides assistance with luggage collection, transportation, and loading onto the aircraft.
Overall, Gatwick South Terminal provides a comprehensive range of baggage services to meet the needs of all passengers. Whether you need to store your luggage, wrap it for protection, or have it delivered directly to your destination, the Excess Baggage Company has you covered.
Nearby Hotels
Gatwick South Terminal offers several hotel options for travellers who need a place to stay before or after their flight.
One popular option is the Hilton London Gatwick Airport Hotel, which is connected to the South Terminal via a covered walkway. The hotel features comfortable rooms and suites, as well as a fitness centre, business centre, and several dining options.
Another option is the Courtyard by Marriott, which is also located within walking distance of the South Terminal. The hotel offers modern rooms and suites, as well as a fitness centre, restaurant, and bar.
For travellers on a budget, there are several affordable hotel options near Gatwick South Terminal. The YOTELAIR London Gatwick Airport is a unique Japanese-style capsule hotel located in the South Terminal. The hotel offers compact and comfortable rooms with free Wi-Fi and a 24-hour front desk.
The Bloc Hotel Gatwick is another affordable option, located within the South Terminal. The hotel offers compact and stylish rooms with free Wi-Fi and a 24-hour front desk.
Other nearby hotel options include the Premier Inn London Gatwick Airport (North Terminal), the Sofitel London Gatwick, and the Holiday Inn London Gatwick Airport. Each of these hotels offers comfortable rooms and suites, as well as a range of amenities such as fitness centres, restaurants, and bars.
Overall, travellers have several hotel options to choose from near Gatwick South Terminal, ranging from affordable capsule hotels to luxurious suites.
News and Updates
Gatwick Airport’s South Terminal has recently reopened after being closed for almost two years due to the coronavirus pandemic. The number of flights leaving the airport has almost doubled, from 300 to 570.
Passengers who have booked flights are strongly advised to check which terminal their flight will depart from and also the travel requirements at their destination in advance of travel.
In addition to the reopening of the South Terminal, Gatwick airport has also unveiled its upgraded station facilities. The £250 million project has included the creation of a second concourse and airport entrance, with eight new escalators and five new lifts to improve passenger flow. The revamped Gatwick airport station will be open to the public on 21 November 2023.
Gatwick airport is committed to providing a safe and comfortable travel experience for its passengers. The airport has implemented a number of measures to ensure the safety of its passengers and staff, including enhanced cleaning, social distancing measures, and the use of face masks. Passengers are also encouraged to use self-service check-in and baggage drop facilities to reduce contact with airport staff.
Gatwick airport is a major international airport and a key hub for travel to and from the UK. The airport serves over 220 destinations worldwide and is a major employer in the local area, with over 24,000 people working at the airport and its associated businesses. Gatwick airport is committed to supporting the local community and the wider economy, and is a major contributor to the UK’s tourism industry.