London Stansted Airport is one of the busiest airports in the United Kingdom, serving millions of passengers every year. It is located in Essex, around 30 miles from central London, and is a hub for several low-cost airlines, including Ryanair and EasyJet.
With so many people passing through the airport, it’s important for travellers to be well-prepared and informed about what to expect.
This guide provides essential information for anyone travelling through Stansted Airport. It covers everything from getting to the airport to checking in, passing through security, and finding your way around the terminal.
Whether you’re a first-time flyer or a seasoned traveller, this guide will help you navigate the airport with ease and ensure that your journey is as smooth and stress-free as possible. So, let’s get started and explore everything you need to know about Stansted Airport.
Getting to Stansted Airport
London Stansted Airport is located in Essex, approximately 30 miles northeast of Central London. It is one of the busiest airports in the UK, serving over 28 million passengers annually.
Getting to the airport can be done by various means of transportation, including public transport, private car, or taxi.
Public Transport
London Stansted Airport is well-connected to public transport networks, making it easy for passengers to get to the airport from various locations. The airport has its train station, Stansted Express, which provides direct services to and from London Liverpool Street Station. The journey takes approximately 45 minutes, and trains run every 15 minutes.
Passengers can also take National Express coaches, which offer direct services to and from various locations across the UK, including London, Cambridge, and Oxford.
Private Car
Passengers can drive to London Stansted Airport and park their cars in one of the airport’s car parks. The airport offers various parking options, including short-stay, mid-stay, and long-stay parking.
Passengers can pre-book their parking spaces online, which can save them up to 70% on the cost of parking.
Taxi
Passengers can take a taxi to London Stansted Airport from various locations across the UK. Taxis are available 24/7, and passengers can pre-book their taxis online or at the airport’s taxi rank. Passengers are advised to use licensed taxis to ensure their safety and avoid scams.
Overall, getting to London Stansted Airport is easy and convenient, with various means of transportation available to passengers. Passengers are advised to plan their journeys in advance and consider factors such as traffic, weather conditions, and travel time to avoid any delays or disruptions.
Airport Facilities
London Stansted Airport offers a range of facilities and services to make your travel experience as comfortable and convenient as possible. Here are some of the key facilities available at the airport:
Shopping and Dining
London Stansted Airport has a wide variety of shops and restaurants to suit all tastes and budgets. Passengers can enjoy a range of food and drink options, from fast food outlets to sit-down restaurants.
There are also plenty of shops selling everything from books and magazines to clothing and accessories.
Lounges
For those looking for a more exclusive experience, London Stansted Airport offers a number of airport lounges. These lounges provide a quiet and comfortable space to relax before your flight, with complimentary refreshments and snacks available. Some lounges also offer additional services such as showers and spa treatments.
Special Assistance
London Stansted Airport offers a range of special assistance services for passengers with disabilities or reduced mobility. These services include assistance with checking in, security and boarding, as well as help with navigating the airport.
Passengers can request special assistance when booking their flight or by contacting the airport directly.
Faith and Worship
London Stansted Airport has a multi-faith prayer room located in the main terminal building, which is open 24 hours a day. The prayer room is available to all passengers, regardless of their religion or beliefs. There are also chaplains available at the airport to provide support and assistance to passengers who require it.
Other Facilities
Other facilities available at London Stansted Airport include:
- Free Wi-Fi throughout the terminal building
- Currency exchange services
- ATMs
- Baggage storage
- Baby changing facilities
- Showers
- Smoking areas
Passengers are advised to check the airport’s website for up-to-date information on facilities and services available.
Check-In Procedures
When travelling from London Stansted Airport, it is important to know the check-in procedures to ensure a smooth and stress-free experience.
As a general guide, passengers should aim to have checked in and be ready to go through security at least 2 hours before their flight departure time.
Passengers can check-in online or at the airport. To check-in online, passengers will need to visit their airline’s website and follow the instructions provided. Online check-in usually opens 24 hours before the flight departure time and closes 2-4 hours before the flight.
Alternatively, passengers can check-in at the airport by visiting the check-in desks. On arrival at the airport, passengers should check the information screens to find out which check-in desks they need. The check-in desks are located in the Departures area of the terminal building.
Passengers should ensure that they have all the necessary travel documents, such as passports and visas, before checking in. It is also important to check the airline’s baggage allowance and restrictions before arriving at the airport.
FastTrack is available at London Stansted Airport for passengers who want to get through security faster. This service can be booked online or at the airport and allows passengers to use a dedicated security lane.
Overall, understanding the check-in procedures at London Stansted Airport can help passengers have a stress-free and enjoyable travel experience.
Security Measures at Stansted Airport
Security is a top priority at Stansted Airport, and the airport takes extensive measures to ensure the safety of passengers and staff. The security measures in place are designed to prevent prohibited items from being taken on board an aircraft and to ensure that passengers and their belongings are screened thoroughly.
Passengers are advised to arrive at the airport at least two hours before their flight departure time to allow sufficient time for check-in, security screening, and boarding.
The airport offers a FastTrack service that allows passengers to bypass the regular security queue and get through security faster.
The security screening process involves the use of x-ray machines, metal detectors, and body scanners to detect prohibited items such as weapons, explosives, and liquids over 100ml.
Passengers are required to remove their shoes, belts, and jackets and place them in a tray for screening. Laptops and other electronic devices must also be removed from carry-on luggage and placed in a separate tray for screening.
Passengers are allowed to bring a limited amount of liquids, gels, and aerosols in their carry-on luggage. These items must be placed in a clear, plastic, sealable bag and each item must not exceed 100ml. Any liquids, gels, and aerosols that exceed this limit must be placed in checked luggage.
In addition to the security screening process, the airport also has a number of security measures in place to ensure the safety of passengers and staff. These measures include CCTV surveillance, random security checks, and trained security personnel who are on hand to deal with any security-related incidents.
Overall, passengers can be confident that the security measures in place at Stansted Airport are designed to ensure their safety and the safety of others. By following the airport’s security guidelines and allowing sufficient time for security screening, passengers can help to ensure a smooth and stress-free travel experience.
Dining Options
Stansted Airport has a wide variety of dining options to cater to every taste and budget. Whether you’re looking for a quick snack or a sit-down meal, there is something for everyone.
One popular option is Burger King, which offers classic fast food burgers, fries, and milkshakes. For those looking for something healthier, Itsu is a great choice with its selection of sushi, salads, and other Japanese-inspired dishes.
If you’re in the mood for a drink, head to Bottega Prosecco Bar & Caffè for a glass of bubbly and some Mediterranean nibbles, or to Costa Coffee for a hot cup of coffee or tea. For a more substantial meal, check out James Martin Kitchen, which serves up British classics with a modern twist.
Other dining options at Stansted Airport include Comptoir Libanais for Lebanese cuisine, Joe & The Juice for fresh juices and sandwiches, and The Camden Bar & Kitchen for pub-style food and drinks.
It’s worth noting that many of the restaurants at Stansted Airport offer vegetarian, vegan, and gluten-free options, so there’s no need to worry about finding something suitable if you have dietary restrictions.
Overall, travelers at Stansted Airport are spoilt for choice when it comes to dining options. With so many different cuisines and styles of food available, there’s something to suit every taste and budget.
Shopping Opportunities
London Stansted Airport offers a wide range of shopping opportunities for travelers. Whether you need to grab some last-minute essentials or want to indulge in some retail therapy, there is something for everyone.
Terminal Guide
The airport’s official website provides a Terminal Guide that lists all the shops and restaurants available at the airport. You can use this guide to plan your shopping experience in advance and make the most of your time at the airport.
Duty-Free Shopping
If you are traveling outside the EU, you can take advantage of the airport’s duty-free shopping options. The airport has a wide range of duty-free shops that sell everything from cosmetics and perfumes to alcohol and cigarettes.
You can save money by purchasing duty-free items, which are exempt from VAT and other taxes.
Fashion and Accessories
Fashion lovers will be spoiled for choice at Stansted Airport, which has a range of fashion and accessories stores, including All Saints, Reiss, and Monsoon. You can also find a range of high-end brands, such as Burberry, Hugo Boss, and Michael Kors, at the airport.
Technology and Entertainment
If you need to purchase electronic gadgets or entertainment items, you can visit stores such as Dixons Travel, WHSmith, and GAME. These stores sell a range of products, including laptops, tablets, cameras, and headphones.
Food and Drink
If you need to grab a quick bite or want to sit down for a meal, there are plenty of food and drink options available at the airport. You can find fast-food chains such as Burger King and Starbucks, as well as sit-down restaurants such as Giraffe and Frankie & Benny’s.
Overall, Stansted Airport provides a diverse range of shopping options for travelers. Whether you are looking for fashion, technology, or food, you are sure to find something that suits your needs and preferences.
Airport Lounges
For those who want to escape the hustle and bustle of the airport, there are several airport lounges available at London Stansted. These lounges offer a comfortable and quiet space to relax before a flight, with complimentary food and drinks, free Wi-Fi, and other amenities.
Priority Pass Lounges
Priority Pass customers have access to several lounges at London Stansted, including the Escape Lounge and the No.1 Lounge. These lounges offer a range of amenities, including complimentary food and drinks, free Wi-Fi, and comfortable seating. Priority Pass customers can also access other lounges around the world, making this a great option for frequent travelers.
Escape Lounge
The Escape Lounge at London Stansted is open to all passengers, regardless of their airline or class of travel. The lounge offers a range of amenities, including complimentary food and drinks, free Wi-Fi, and comfortable seating. Passengers can pre-book their visit to the lounge or pay at the door.
No.1 Lounge
The No.1 Lounge at London Stansted is open to all passengers, regardless of their airline or class of travel. The lounge offers a range of amenities, including complimentary food and drinks, free Wi-Fi, and comfortable seating. Passengers can pre-book their visit to the lounge or pay at the door.
Other Lounges
In addition to the Priority Pass lounges, there are several other lounges available at London Stansted. These lounges include the Club Aspire Lounge and the Executive Lounge. Passengers can pre-book their visit to these lounges or pay at the door.
Overall, airport lounges are a great way to relax and unwind before a flight. With a range of amenities available, passengers can enjoy a comfortable and stress-free start to their journey.
Transport Links from Stansted Airport
Travelling to and from Stansted Airport is easy with a variety of transportation options available. Here are the main transport links from Stansted Airport:
Train Services
Stansted Airport has its own train station, located directly below the terminal building. The station is served by two train operators, Greater Anglia and Stansted Express, providing frequent and fast services to London Liverpool Street, Tottenham Hale, Cambridge, and other destinations. Trains run seven days a week, with services starting from early morning until late at night.
Bus Services
There are several bus services that operate to and from Stansted Airport. National Express offers direct services to many destinations across the UK, including London, Birmingham, and Manchester.
EasyBus also operates services between Victoria Station and Stansted Airport, with services running every 15 minutes from 3 a.m. to 11 p.m. (from the Victoria Coach Station) and 4 a.m. to 1 a.m. (from Stansted Airport).
Taxi Services
Taxis are available outside the terminal building at Stansted Airport. Passengers can choose from a range of taxi companies, including Airport Taxis UK, Arrow Cars, and Stansted Airport Taxis. It is recommended to book a taxi in advance to avoid waiting times.
Car Hire
Several car hire companies, including Avis, Europcar, and Hertz, operate from Stansted Airport. Car hire desks are located in the arrivals area of the terminal building.
Passengers can book their car hire in advance or on arrival at the airport. It is recommended to book in advance to secure the best deals.
Overall, travellers have a variety of transport options available to them when travelling to and from Stansted Airport. Whether they prefer to travel by train, bus, taxi, or car hire, there are plenty of options to choose from.
Accommodation Near Stansted Airport
For those who are looking for a place to stay near Stansted Airport, there are many options available. From budget-friendly hotels to luxurious resorts, travelers can find a variety of accommodations to suit their needs.
Hotels Near Stansted Airport
There are several hotels located near Stansted Airport that offer convenient access to the airport terminals. Some popular options include:
- Holiday Inn Express London Stansted Airport: A 3-star hotel located just a mile away from the airport, offering free breakfast and Wi-Fi to guests.
- Radisson Blu Hotel London Stansted Airport: A 4-star hotel located just a 2-minute walk from the airport terminal, featuring three international restaurants and a fitness center.
- De Salis Hotel Stansted: A 3-star hotel located just a 5-minute shuttle ride away from the airport, offering free parking and a restaurant on-site.
Bed and Breakfasts Near Stansted Airport
For those who prefer a more homely feel, there are several bed and breakfasts located near Stansted Airport. Some options include:
- Stansted Lodge: A cozy bed and breakfast located just 3.3 miles away from the airport, offering free Wi-Fi and a continental breakfast.
- The Cock Inn: A traditional English pub located 6.1 miles away from the airport, offering comfortable rooms and a restaurant on-site.
Resorts Near Stansted Airport
For those who want to indulge in a luxurious stay, there are several resorts located near Stansted Airport. Some options include:
- Down Hall Country House Hotel: A 4-star country house hotel located just 7 miles away from the airport, featuring a spa, golf course, and two restaurants.
- Great Hallingbury Manor: A 4-star hotel located just 3 miles away from the airport, offering a spa, restaurant, and free Wi-Fi to guests.
No matter what type of accommodation travelers are looking for, there are many options available near Stansted Airport to suit their needs.
Special Assistance Services
London Stansted Airport provides assistance services for passengers with disabilities or reduced mobility. These services are available to help make the journey through the airport as smooth and comfortable as possible.
Passengers can request assistance when booking their flight or holiday with their airline/tour operator. They should provide as much detail as possible on what assistance they require at the airport.
Requesting Assistance
To request assistance at London Stansted Airport, passengers can contact their airline or travel agent at least 48 hours before their flight. They can also contact the airport’s Customer Feedback team via the Contact Us page on the airport’s website.
The airport provides a range of assistance services, including:
- Wheelchair assistance
- Assistance through security
- Assistance boarding and disembarking the aircraft
- Assistance with baggage
- Assistance navigating the airport
Passengers with invisible disabilities can also request assistance. The airport has trained staff who can provide support to passengers with conditions such as autism, dementia, and anxiety.
Top Tips
Passengers are advised to book assistance in advance and provide as much detail as possible on their requirements. They should also inform the agent when booking in person or on online confirmation and the airline in advance of their flight.
The airport recommends that passengers arrive at the airport at least two hours before their flight to allow enough time to go through security and reach the departure gate.
London Stansted Airport has tried to ensure that its facilities are as accessible as possible. It provides signage, parking, seating areas, and standard accessible toilets for disabled users.
Passengers can find a guide to what’s available throughout the terminal on the AccessAble access guides page on the airport’s website.
In summary, London Stansted Airport provides a range of assistance services for passengers with disabilities or reduced mobility. Passengers should book assistance in advance and provide as much detail as possible on their requirements.
The airport has trained staff who can provide support to passengers with invisible disabilities. Passengers can find more information on the airport’s website.
Frequently Asked Questions
London Stansted Airport is a busy airport with thousands of passengers travelling through it every day. As a result, passengers may have questions about the airport, its facilities, and the services it offers. Here are some of the most frequently asked questions about London Stansted Airport:
Can I leave the airport during a layover?
If you are a transfer passenger with a layover between connecting flights, you may need to leave the airport via passport control, baggage reclaim, and customs, before checking in as normal for your onward flight.
It is important to note that the time you have between flights will determine whether you have enough time to leave the airport during your layover.
How do I transfer between terminals?
London Stansted Airport has one terminal, so there is no need to transfer between terminals. However, it is important to check which gate your flight is departing from, as gates may be located in different parts of the terminal.
You can check your flight information on the airport’s website or mobile app.
What are the luggage rules and regulations?
The luggage rules and regulations at London Stansted Airport are in line with the regulations set by the UK government. Passengers are advised to check the airport’s website for the latest information on luggage rules and regulations.
It is also important to check with your airline for any specific luggage restrictions they may have.
How early should I arrive at the airport?
Passengers are advised to arrive at the airport at least two hours before their flight’s departure time. This allows enough time to check-in, go through security, and reach the departure gate on time.
However, passengers travelling during peak periods, such as holidays, are advised to arrive earlier to avoid long queues and delays.
What are the airport’s facilities for disabled passengers?
London Stansted Airport offers a range of facilities for disabled passengers, including special assistance services, wheelchair access, and accessible toilets.
Passengers are advised to contact the airport’s special assistance team in advance to arrange any necessary assistance. More information on the airport’s facilities for disabled passengers can be found on the airport’s website.