Southampton is one of the largest cruise ports in Northern Europe, welcoming millions of passengers every year. With four main terminals – QEII, Ocean, City and Mayflower – and the capability to handle several ships, knowing how to make your way to the right cruise terminal is vital.
In this article, we will provide a comprehensive guide to help travelers navigate their way through Southampton’s cruise terminals.
The guide will cover everything from the locations and facilities available at each terminal to the cruise lines that operate from each one. Whether you’re a first-time cruiser or a seasoned traveler, this guide will provide you with all the information you need to make your journey through Southampton’s cruise terminals as smooth and stress-free as possible.
So, whether you’re looking to explore the historic wonders of the UK or embark on a luxury cruise to the Mediterranean, this Southampton Cruise Terminal Travelers Guide will provide you with all the information you need to make the most of your journey.
With our expert advice and insider knowledge, you can be sure that your trip to Southampton’s cruise terminals will be a memorable one.
Southampton Cruise Terminal Overview
The port is located on the south coast of England and is easily accessible from London, which is just over an hour away by train.
There are four main cruise terminals in Southampton: QEII, Ocean, City, and Mayflower. Each terminal has its own facilities, including check-in desks, lounges, and baggage handling areas. The terminals are equipped to handle several ships at once, making it a popular port for large-scale cruise operations.
The QEII terminal is the largest and most modern of the four terminals, with a capacity of up to 4,000 passengers. It is located in the Eastern Docks area and is easily accessible by car or taxi.
The Ocean terminal is located nearby and is used mainly by P&O Cruises. The City terminal is located in the Western Docks area and is used mainly by Cunard and Princess Cruises. The Mayflower terminal is also located in the Western Docks area and is used mainly by Royal Caribbean and MSC Cruises.
Passengers arriving at Southampton Cruise Terminal can expect a smooth and efficient check-in process, with plenty of staff on hand to assist with any queries.
Once checked in, passengers can relax in the terminal lounges or explore the nearby shops and restaurants. There are also plenty of transport options available for passengers looking to explore the surrounding area, including taxis, buses, and trains.
Overall, Southampton Cruise Terminal is a well-equipped and efficient port, with excellent facilities and a convenient location. Whether you are embarking on a luxury cruise or simply passing through, the terminal offers a comfortable and hassle-free experience for all passengers.
Getting to Southampton Cruise Terminal
Travelling to Southampton Cruise Terminal is relatively easy, with the port located around 80 miles from central London. There are several transportation options available for travellers to reach the port, including air, train, and car.
By Air
Southampton Airport is the closest airport to the port, located just a few miles away. It offers flights to several destinations across the UK and Europe. Travellers can take a taxi or bus from the airport to the cruise terminal.
Alternatively, London Heathrow, Gatwick, and Stansted airports are also within reasonable distance from the port, offering more international flight options.
By Train
Southampton Central train station is the nearest station to the port, with direct trains from London Waterloo taking around 1 hour and 20 minutes. From the station, travellers can take a taxi or bus to reach the cruise terminal. It’s also worth noting that some cruise lines offer shuttle services from the train station to the port.
By Car
Travellers can reach Southampton Cruise Terminal via several major motorways, including the M3 and M27. The port is well signposted from the motorway, making it easy to find.
There are several car parking options available at the port, including short and long-term parking. It’s recommended to pre-book parking to guarantee a space and save money.
Overall, travellers have several options available to reach Southampton Cruise Terminal, making it easy to plan their journey.
Parking at Southampton Cruise Terminal
Southampton is a popular departure point for many cruises, and parking is an essential consideration for those traveling to the terminal by car. Fortunately, there are several options available for parking at Southampton Cruise Terminal.
Official On-Port Parking
ABParking, owned and operated by ABP, is the official on-port parking provider for Southampton Cruise Terminal. They offer a range of secure parking options, including terminal and shuttle long-stay parking.
ABParking provides tailored services for cruise line partners and guests, making it a convenient and reliable option for those traveling from Southampton.
Off-Port Parking
There are several off-port parking options for those looking to save money on parking fees. These car parks are located a short distance from the terminal and offer shuttle services to transport passengers to and from the terminal. Some of the most popular off-port parking providers include:
- Cruise Parking Ltd
- Park & Cruise
- CPS Parking
Pre-Booking Parking
Pre-booking parking is recommended to secure a parking space and avoid disappointment on the day of travel. Most parking providers offer online booking services, making it easy to reserve a space in advance.
Drop-Off and Pick-Up
Passengers can be dropped off and picked up at the terminal, but parking is not permitted in the drop-off and pick-up areas. Drivers must use the short-stay car park if they wish to park and accompany passengers to the terminal.
Disabled Parking
Disabled parking is available at Southampton Cruise Terminal, and there are designated parking bays close to the terminal entrance. Passengers requiring disabled parking must display a valid Blue Badge, and parking fees apply as usual.
In summary, there are several parking options available for those traveling to Southampton Cruise Terminal by car. Passengers can choose from on-port and off-port parking options, pre-book parking to secure a space, and drop-off or pick-up passengers at the terminal. Disabled parking is also available for those requiring it.
Facilities at Southampton Cruise Terminal
Southampton Cruise Terminal offers a range of facilities to ensure that travelers have a comfortable and enjoyable experience. The terminal is well-equipped with basic amenities and services, including toilets, car parking, and taxi ranks.
Additionally, there are several restaurants and cafes, shopping outlets, and luggage services available for travelers to take advantage of.
Restaurants and Cafes
Southampton Cruise Terminal has a variety of restaurants and cafes that offer a range of dining options to travelers. Whether you are looking for a quick snack or a full meal, you will find something to suit your taste buds. Some of the popular restaurants and cafes at the terminal include Costa Coffee, Starbucks, and The Olive Tree.
Shopping Outlets
Travelers who love to shop will not be disappointed at Southampton Cruise Terminal. The terminal has a number of shopping outlets that offer a range of products, including souvenirs, gifts, and duty-free items. Some of the popular shops at the terminal include World Duty-Free, WHSmith, and Boots.
Luggage Services
Southampton Cruise Terminal offers a range of luggage services to ensure that travelers can easily transport their luggage to and from the terminal.
These services include luggage storage, porter services, and baggage wrapping. Travelers can also take advantage of the cruise line’s luggage transfer service, which allows them to have their luggage transported directly from their home to the ship.
Accommodation Near Southampton Cruise Terminal
Southampton Cruise Terminal is one of the busiest ports in the UK, with thousands of tourists embarking and disembarking from cruises every year. As such, there are plenty of accommodation options available near the terminal to cater to the needs of travelers.
Hotels
There are several hotels located within close proximity to the Southampton Cruise Terminal, ranging from budget options to luxurious five-star hotels. Some of the popular hotels include:
- Southampton Harbour Hotel & Spa: This five-star hotel is located on the water’s edge of a private marina and is one of the closest hotels to the cruise port. It’s under a mile from the terminal and reachable in minutes.
- Holiday Inn Southampton: This hotel is located just a mile from the cruise terminal and offers comfortable rooms and a range of amenities, including an on-site restaurant, fitness center, and free Wi-Fi.
- Novotel Southampton: This hotel is located within walking distance of the cruise terminal and offers modern rooms, a fitness center, and an on-site restaurant.
Bed and Breakfasts
For travelers who prefer a more intimate and personalized experience, there are several bed and breakfasts located near the Southampton Cruise Terminal. Some of the popular options include:
- The Claremont: This Victorian villa is located just a short walk from the cruise terminal and offers comfortable rooms and a range of amenities, including free Wi-Fi, a garden, and a lounge area.
- Abbey Lodge Guest House: This family-run guest house is located just a mile from the cruise terminal and offers comfortable rooms and a range of amenities, including free Wi-Fi, a garden, and a lounge area.
Cruise and Stay Packages
Several hotels near the Southampton Cruise Terminal offer cruise and stay packages, which allow travelers to combine their hotel stay with a cruise.
These packages often include transportation to and from the cruise terminal and can be a convenient and cost-effective option for travelers. Some of the popular hotels that offer cruise and stay packages include:
- Grand Harbour Hotel: This hotel is located just a short walk from the cruise terminal and offers a range of cruise and stay packages, including transportation to and from the terminal and a one-night stay in a comfortable room.
- Jurys Inn Southampton: This hotel is located just a mile from the cruise terminal and offers a range of cruise and stay packages, including transportation to and from the terminal and a one-night stay in a comfortable room.
Things to Do in Southampton
Southampton is a vibrant city with a rich history and plenty of things to see and do. Whether you’re visiting for a day or a week, there’s something for everyone. Here are some of the top things to do in Southampton:
1. Explore the Old Town
Take a stroll through Southampton’s Old Town and explore its medieval streets and historic buildings. The Old Town is home to many of the city’s oldest buildings, including the Tudor House and Garden, which dates back to the 15th century.
2. Visit the SeaCity Museum
Learn about Southampton’s maritime history at the SeaCity Museum. The museum tells the story of the city’s connection to the sea, from the Titanic to the modern day.
3. Go Shopping
Southampton is a shopper’s paradise, with plenty of high street stores, independent boutiques, and markets to explore. Head to WestQuay Shopping Centre for a wide range of shops and restaurants.
4. Relax in the Parks
Southampton has several beautiful parks to explore, including Southampton Common and Riverside Park. Pack a picnic and spend a lazy afternoon in the sunshine.
5. Visit the Art Galleries
Southampton is home to several art galleries, including the John Hansard Gallery and the Southampton City Art Gallery. Explore the city’s vibrant art scene and discover works by local and international artists.
6. Take a Boat Tour
See Southampton from a different perspective by taking a boat tour. Choose from a range of tours, including trips around the city’s historic docks and cruises along the Solent.
7. Watch a Football Match
Southampton is home to the St Mary’s Stadium, where you can catch a football match and cheer on the local team, Southampton FC.
Whether you’re interested in history, culture, shopping, or sports, Southampton has something for everyone.
Safety and Security at Southampton Cruise Terminal
Southampton Cruise Terminal takes safety and security very seriously, and there are several measures in place to ensure the safety of all passengers and staff.
One of the most visible security measures is the presence of CCTV cameras throughout the terminal. These cameras are monitored 24/7 by trained security personnel, who are always on hand to respond to any incidents that may occur.
In addition, there are regular patrols by security staff to ensure that all areas of the terminal are safe and secure.
Passengers are also required to go through a security screening process before boarding their ship. This includes a bag check and metal detector scan, similar to the process used at airports.
This helps to ensure that no prohibited items are brought on board, and that all passengers are safe and secure.
In the event of an emergency, Southampton Cruise Terminal has a comprehensive emergency response plan in place. This includes trained staff who are able to respond to medical emergencies, as well as procedures for evacuating the terminal in the event of a fire or other emergency.
Overall, passengers can feel confident that their safety and security is a top priority at Southampton Cruise Terminal.
Departure and Arrival Procedures
Travellers departing from Southampton Cruise Terminal are advised to arrive at the port at least two hours before their scheduled departure time. This allows sufficient time for check-in, security screening, and boarding procedures. Passengers are required to carry their passport or other identification documents, as well as their cruise ticket or boarding pass.
The check-in process involves presenting identification documents, completing a health questionnaire, and providing credit card details for onboard expenses. Passengers are also required to drop off their luggage at the designated area, where it will be screened and delivered to their cabin. It is recommended to attach luggage tags to each bag with the passenger’s name, cabin number, and ship name.
After completing the check-in process, passengers proceed to security screening, which includes metal detectors and X-ray machines for carry-on luggage. Prohibited items such as weapons, explosives, and flammable materials are not allowed onboard. Passengers are advised to check with their cruise line for a full list of prohibited items.
Once through security, passengers proceed to the departure lounge where they can wait comfortably until boarding time. Boarding procedures involve presenting the cruise ticket or boarding pass, and passing through a gangway to the ship. Passengers are advised to follow the ship’s safety instructions and familiarize themselves with the emergency procedures.
Arriving passengers disembark the ship and proceed to the baggage claim area to collect their luggage. The porters are available to assist with the luggage. Passengers then proceed to the customs and immigration area, where they present their passports or other identification documents. After clearing customs, passengers can exit the terminal and proceed to their onward travel arrangements.
It is important to note that the departure and arrival procedures may vary depending on the cruise line and the specific terminal used. Passengers are advised to check with their cruise line for specific instructions and procedures.
Frequently Asked Questions
Travelling to Southampton Cruise Terminal can be an exciting experience for many people. However, it can also be confusing and overwhelming for some. Here are some frequently asked questions that can help you prepare for your trip.
What is the address of Southampton Cruise Terminal?
Southampton Cruise Terminal is located on the south coast of England. The full address of Ocean Cruise Terminal is Berth 46-49, Dock Gate 4, Cunard Road, Southampton, SO14 3QN. The port is approximately 80 miles southwest of London.
What are the transport options available to reach Southampton Cruise Terminal?
Southampton Cruise Terminal offers a range of transport options to reach the terminals. These include:
- Taxis: Taxis are available at the terminal, and the journey to the city centre takes approximately 10-15 minutes.
- Trains: Southampton Central Station is the nearest train station to the port. There are regular trains from London Waterloo, Bournemouth, and other major cities in the UK.
- Coaches: National Express coaches operate services to Southampton from all over the UK.
- Car: The port is easily accessible from the M3 and M27 motorways. There are car parking facilities available at the port for passengers who wish to park their cars.
What are the check-in procedures at Southampton Cruise Terminal?
Passengers are advised to arrive at the terminal at least two hours before the scheduled departure time. They should have their passports, cruise tickets, and other relevant documents ready for check-in. The check-in process involves security checks, baggage screening, and document verification. Once the check-in process is complete, passengers can proceed to the boarding area.
What are the facilities available at Southampton Cruise Terminal?
Southampton Cruise Terminal offers a range of facilities for passengers, including:
- Shops: There are a variety of shops selling souvenirs, clothing, and other items.
- Restaurants and cafes: There are several restaurants and cafes serving a range of food and drinks.
- Wi-Fi: Free Wi-Fi is available throughout the terminal.
- ATM: There are ATMs located throughout the terminal.
- Toilets and baby changing facilities: There are toilets and baby changing facilities available for passengers.
What are the customs and immigration procedures at Southampton Cruise Terminal?
Customs and immigration procedures vary depending on the destination of the cruise. Passengers are advised to check with their cruise operator for specific requirements. However, in general, passengers will need to present their passports and other relevant documents for inspection by immigration officials.
They may also need to declare any goods they are carrying that are subject to customs duty.